Non-Emergency Medical Transportation

Book reliable, safe, and comfortable non-emergency medical transportation designed to meet your specific health and mobility needs, anywhere in the U.S.

Trusted by the Best in Business

Customized Medical Transport Solutions

Tailored services that meet the unique needs of patients, ensuring comfortable, accessible, and reliable journeys for all.

Top-Rated Support

Swoop’s compassionate, experienced support team adapts to the evolving needs of non-emergency medical transportation.

Efficiency-Driven Management

Our advanced technology and logistical expertise reduce costs and improve patient care through precise, optimized routes.

Is there another way?

Improving Safety, Comfort, and Reliability for Non-Emergency Medical Transport

We understand that non-emergency medical transportation requires special attention to safety, reliability, and comfort. At Swoop, we’ve developed tailored solutions that focus on providing stress-free, seamless rides to medical appointments, treatments, and routine care.

Challenges Patients Face Before Swoop

Missed or Delayed Appointments

Inconsistent transportation often causes delays, risking the continuity of care for patients in need.

Reliable On-Time Service

Untrained drivers increase stress and compromise safety, leaving patients vulnerable during their journey.

Inadequate Vehicles

Lack of accessibility and medical accommodations in standard vehicles leads to discomfort and difficulty for patients.

The Swoop Approach to Medical Transportation

With years of experience in non-emergency medical transportation, Swoop brings together compassionate care, reliable vehicles, and advanced technology to ensure every patient journey is safe, comfortable, and punctual.

1. Create Clarity

We collaborate with patients, caregivers, and medical professionals to understand specific needs, tailoring each ride for the highest level of comfort and reliability.

2. Align & Build

Our solutions are customized to each patient's unique medical requirements, providing transportation that meets the needs of those with mobility issues, disabilities, or other medical considerations.

3. Create Lasting Value

Swoop is more than just transport—it’s an investment in safe, compassionate patient care.

Medical-Ready Fleet

Choose from accessible vehicles equipped for medical needs, including wheelchair accommodations and support for essential medical equipment.

Compassionate, Professional Drivers

Our compassionate, trained drivers prioritize patient care and safety, ensuring smooth and reliable transportation. All drivers are vetted and experienced in handling non-emergency medical needs.

Coordinated, Seamless Management

From scheduling to communication with caregivers, Swoop manages every detail so patients and families can focus on what matters most.

The Swoop Impact

Enhanced Patient Care

With reliable and comfortable transport, patients can attend appointments stress-free, leading to better health outcomes.

Reliable On-Time Service

Swoop’s optimized routes and real-time tracking minimize delays, ensuring patients receive care when they need it.

Elevated Safety and Comfort

Vehicles are equipped with safety features, and drivers are trained in patient care, offering peace of mind during every ride.

Effortless Coordination

Swoop manages all transportation logistics, providing a seamless experience for patients, caregivers, and healthcare providers.

Trusted by the Best in Business

Transform Your Non-Emergency Medical Transportation with Swoop!

It takes less than a minute to get started.

Our Technology Solutions

Healthcare is evolving quickly, and Swoop is here to support you with flexible, transparent, and reliable medical transportation that adapts to your unique health journey.

Shuttle Application

Builds Trust

Our Shuttle Application gives you real-time updates and peace of mind, ensuring that you know when your transport will arrive and who will be driving you.

  • Real-time tracking ensures transparency

  • Instant communication between patients, drivers, and caregivers

  • Monitor driver performance to ensure top-quality care

KPI's, Data & Insights

Better Results

Swoop’s data tools provide actionable insights that optimize transportation for medical appointments, improving overall patient care.

  • Use data-driven insights to streamline medical transportation

  • Optimize routes to ensure on-time appointments

  • Environmentally conscious options for sustainable healthcare transport

Driver App

Enhance Driver Performance

Our Driver App ensures that your drivers remain focused on patient care while managing routes and transport details seamlessly.

  • Drivers prioritize patient safety while the app handles logistics

  • Optimized routes reduce travel time and ensure timely arrivals

  • Real-time tracking guarantees that no patient is left behind

Vehicles We Offer

Swoop offers a variety of medical transport vehicles that are designed to meet your specific needs. Whether you need wheelchair accessibility or space for medical equipment, we have the right vehicle for you.

Real-World Results

How Patients Benefit from Swoop’s Services

"Swoop transformed our transportation system in just two weeks, enhancing efficiency and safety for our students—and peace of mind for their parents."

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"Swoop's innovative approach transformed our public transportation saving costs, reducing traffic, and improving our environment."

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"Swoop’s dedication to supporting our field trips and school events has been invaluable."

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"Swoop's innovative solutions have made our transportation system one of the best in the area."

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"Swoop has become an essential partner in our school’s extracurricular logistics."

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Who We Are?

Top-Tier Non-Emergency Medical Transportation Services

Swoop is more than just a transportation company; we’re the leaders in non-emergency medical transport. From routine doctor visits to specialized medical care, we ensure that patients arrive safely, comfortably, and on time—every time. Our mission is to simplify medical transportation so that you or your loved ones can receive the best care possible.

47

States Across the U.S.

5M

Passengers Moved

10K

Medical Trips Managed

5K

Vehicles Available

meet the experts

"We provide compassionate transportation so you can focus on your health."

Bobby Lauterjung and his team are the experts in non-emergency medical transportation. With years of experience and a focus on patient care, they offer reliable, compassionate solutions nationwide.

Bobby Lauterjung

Head of Business Development

Transform Your Non-Emergency Medical Transportation with Swoop!

It takes less than a minute to get started.

Non-Emergency Medical Transportation

If there is one vital kind of transportation service that requires the utmost reliability, safety, comfort, and care it is medical transportation. 

Not only does it ensure that those in pain or discomfort feel safe and secure, our non-emergency shuttle service helps to reduce the need for emergency services within the medical system.

Swoop is here to take away any concerns you may have and provide you with a comfortable medical or hospital shuttle service, transferring you from one safe place to the next. Our compassionate, trained team will make sure you or your loved ones have a smooth transition to medical appointments – and back again – without any upheaval or emotional distress.

Charter bus for elderly people

Caring Transportation When You Need it Most

No matter how near or far you need to travel, our compassionate and trained team will provide professional and safe non-emergency transportation services for those with medical needs and disabilities. 

Our services include a wide variety of options

  • Medicaid transportation  
  • Hospital transportation 
  • Patient transfer service
  • Disability transportation
  • Wheelchair transportation 
  • Elderly transportation services
  • Medical shuttles 

If you have been struggling to find a hospital transporter, look no further – you have found us, your centralized transportation service for anyone in need of extra attention and protection.

Elderly man uses computer

Get There Safely with Swoop

Tailor-made solutions

Everyone’s individual needs are different, so we will tailor your transport to the hospital, a medical center, a doctor’s surgery, or other healthcare professionals.

Time and cost savings

Unsuitable transportation to hospital can be unreliable and slow, costing you precious time when you just need to get to your appointment – and the cost can come as a surprise after you have used the service. Wrap it all up in a call with our team, then rest easy that we will get you there in a tailored vehicle with a team who is ready to take care of your needs. 

Dedicated account manager 

Our friendly, trained, highly organized team will take all your details, including specific needs and requirements, then arrange the appropriate vehicle for you to arrive exactly when you need it. They are on hand 24/7 to answer your questions. 

Carbon neutral 

We take care of the environment as we take care of you. It’s just how we like to do things.

Man helps woman in wheelchair enter van

Frequently Asked Questions

How much does medical and hospital transport cost?

There are a few things we will need to consider when we build your quote, such as the length of your journey, how many CPR-qualified team members we will need to deploy, and what specific care needs you have. But don’t worry, it will all be laid out for you in writing with no surprises. 

How many people can you provide non-emergency medical transportation for?

So that we can provide the most comfortable journey possible, we tend to allow a very small number of people onboard. So this means the person being transported, of course, plus an agreed friend or family member. Talk to us if anyone else special would like to come, such as a family pet, and we’ll see what we can do. 

How do we book our medical trip?

Simply click the link at the bottom of our page to see our contact details. You will always talk to a real person so that your transport can be bespoke, accurate, and at the best price for you. 

Do I need a coordinator for my non-emergency medical journey? 

One of our team will be your dedicated coordinator until your journey is complete, but we won’t bombard you with emails or calls – we’ll only contact you about your medical transportation. 

Is Swoop carbon neutral?

Yes – all of our transport is carbon neutral, in fact. Find out more about that here.

What cities is Swoop in?

We operate in many major US cities like New York, Austin, Miami, and Los Angeles. Contact us to talk about your hometown!

Book your Non-Emergency Medical Transportation

I’m looking for non-emergency medical transportation companies near me – can you help?

You have found your all-inclusive service, dedicated and professional team, and the smoothest transfer options to get you from your home to a medical center and back again. As well as comfort, we also give you style, with WiFi, USB ports, and temperature control in each of our vehicles.

Transform Your Non-Emergency Medical Transportation with Swoop!

Choose from hundreds of vehicles, dozens of styles, and seemingly endless choices when it comes to amenities.

"We've been working with Swoop for the last year and I currently manage the program for Illumina. We have daily employee shuttles from Bart Station/Caltrains as well as intercampus shuttles from multiple buildings. I would recommend them to any company that is looking for a scalable ground transportation program. Their customer service is unmatched, they are extremely flexible when we have last-minute needs, and they only use quality and efficient vehicles for all our routes."

Tania S.

from Illumina, Inc.

Top-Rated Support

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Working with you is more than just a quick transaction to us. Our dedicated and experienced team always makes sure that we tailor exactly to your specific needs.